Refund and Return Policy
Welcome to Fund Amrita Alumni. We value your trust and aim to ensure transparency in our processes. Please read this policy to understand the terms related to refunds and returns for contributions made through our platform.
Donations and Contributions
- Non-Refundable Donations
- Donations made to campaigns on our platform are generally non-refundable. These contributions are directly allocated to the causes or projects specified in the campaign.
- Once a donation is processed, it cannot be canceled or reversed.
- Exceptional Circumstances
- Refunds may be considered under exceptional circumstances, such as fraudulent activity or technical errors.
- Requests for refunds under such circumstances must be made within 7 days of the transaction.
- Incomplete Campaigns
- If a campaign does not meet its funding goal or is unable to proceed as planned, donors will be informed. In such cases, refunds may be considered at the discretion of the campaign organizers.
Products or Rewards from Campaigns
- Campaign-Specific Rewards
- Some campaigns may offer products, services, or other rewards to contributors.
- The responsibility for delivering these rewards lies with the campaign organizers.
- Return and Replacement
- Returns or replacements for campaign rewards are subject to the terms specified by the campaign organizer.
- Any disputes regarding rewards should be resolved directly with the campaign organizer.
How to Request a Refund
- For refund requests, please contact us at [email protected] with the following details:
- Name and contact information
- Donation details (transaction ID, amount, and date)
- Reason for the refund request
- Our team will review your request and respond within 10 business days.
Disclaimers
- Fund Amrita Alumni acts as a platform connecting donors and campaign organizers. We do not guarantee the success or outcomes of any campaigns.
- This policy is subject to change. Please review it periodically for updates.
Contact Us
For any questions or concerns regarding this policy, please email us at [email protected].
Thank you for supporting impactful causes through Fund Amrita Alumni.